Diversity Management


Understand the importance Diversity Management in day-to-day work

Self-Paced Training


In-House Training




All initiatives, including projects, programs and ongoing operations involve risks. To quantify and manage risks, you need to thoroughly analyse risk before and during a project. Through identifying and measuring risks in initiatives, you learn to quantify risks and create risk response strategies to deliver initiatives that meet stakeholder expectations.
In this course, delegates will learn how to plan for risk management, identify threats and opportunities, analyse and prioritize them using qualitative and quantitative assessment and develop appropriate responses to risks.

Sign up for online training session or attended our scheduled classroom session

    • • Manage risk to deliver initiatives that meet stakeholder needs
      • Apply scalable templates for Risk Management Plans, Risk Registers and Risk Assessment Matrixes for your initiative
      • Leverage a proven qualitative risk-analysis process to guide your risk management decisions
      • Determine risk mitigations, and time and cost contingencies
      • Define the project manager’s role in risk management
      • Do Qualitative and quantitative risk analysis
      • Evaluating Expected Monetary Value (EMV)
      • Reassessing and controlling risks

Performance Managers CFOs
Internal Auditors Municipal Managers
Directors – Projects Head Supply Chain
Maintenance Managers Chief Development Experts
Senior/ Middle Managers Chief Administrators
Asset & Facility Managers Councillors
Heads Of Departments Mayors

Stand-alone classroom-based accredited course

NQF Level 03
Credits: 5


Training Activities Include:

• Creating your RMP from a proven model
• Developing a Risk Register through an incremental process
• Applying a seven-step qualitative risk analysis process to guide your key management decisions
• Quantifying risks according to EMV, Utility and impact on estimates
• Detecting and responding to risk events

Part 1: Overview of Risk Management

The basics of project risk management
• The project risk management approach
• Establish the context
• Risk identification
• Qualitative risk assessment
• Semi-quantitative risk assessment
• Risk treatment
• Monitoring and review
• Communication and reporting
• Project processes and plans
• Simplifying the process
• Managing opportunities
• Other approaches to project risk management
Extending the basic process
• Case study: tender evaluation
• Contracts and risk allocation
• Market testing and outsourcing
• Public–private partnerships and private financing
• Technical tools and techniques
• Introduction to environmental risk management
Quantification of project risks
• Introduction to quantification for project risks
• Cost-estimating case studies
• Capital evaluation for large resource projects
• Risk analysis and economic appraisal

Part 2: Designing Critical Platforms for Success

Creating a Risk Management Plan (RMP)
• Analysing contents of a model RMP
• Applying a standard template to create your RMP
Identifying initiative risk
• Common sources of initiative risk
• Utilising checklists
• Creating Ishikawa diagrams to analyse cause and effect
• Assessing high-level risks to the organisation

Developing a Risk Register
• Analysing contents of a model Risk Register
• Applying a proven template to create your Risk Register
• Communicating risks to stakeholders
• Documenting risks for future assessment
Part 3: Improving Initiative Performance through Qualitative Analysis

Analysing risks through qualitative measures
• Performing probability and impact analyses
• Applying the probability and impact matrix
• Advanced applications of qualitative analysis
Prioritising analysis results
• Ranking project and operations risks
• Differentiating between acceptable and unacceptable risk

Part 4: Analysing Risks Using Quantitative Methods

Quantifying effects of risk events on projects and operations
• Determining probability of cost and time objectives
• Calculating contingency reserves
• Identifying trends in quantitative analysis
• Ranking risks by actuarial cost
Tools for analysis
• Expected Monetary Value (EMV)
• Three-point estimates
• Probability distributions
• Delphi Technique
• Simulation

Part 5: Risk Response Planning

Implementing risk response strategies
• Accept
• Avoid
• Transfer
• Mitigate

• Exploit
• Share
• Enhance
• Quantifying residual risks and secondary responses
Creating contingency plans
• Determining the worst-case scenario
• Recalculating confidence levels
• Finalising risk budget
• Applying a seven-step process to risk response planning
Part 6: Making Decisions under Uncertainty

Psychological factors in decision-making
• Practical applications of Prospect Theory
• Recognising bias with Utility Theory
Tools to enhance objectivity
• Maximising returns through the use of payoff tables
• Dealing with unknown risks using workarounds

Part 7: Monitoring and Controlling Risk

Identifying emerging risks
• Matching identified initiative risk with controls including Risk Audit, Variance Reports and Reserve Analysis
• Anticipating risk events through risk triggers
• Measuring risk using earned value analysis (EVA)
Ensuring effective change control
• Developing a reliable change request process
• Recommending corrective action

Part 8: Leveraging Project and Operations Experience

• Compiling lessons learned in a risk database
• Ensuring continual process improvement

10. Adapting to Generational Differences in Communication
Adapting to Six Different Generations
Guidelines for Building Cross-Generational Relationships
How You Can Find Value in Each Generation
What Do You Have to Gain?

Part 5: Speaking to Groups

11. Speaking to a Team or Small Group

• What Is Your Role?
• Dealing with Nerves
• How to Start: First Impressions
• Strategies to Engage Your Team or Small Group
• Delivering Your Main Points
• The Big Finish
• Impromptu Speaking

12. Speaking Formally to a Large Group

• The Approach: Body Language
• Using Eye Contact to Engage the Audience
• Making Your Voice Appealing to the Audience
Avoiding Certain Mannerisms
• Doing Your Homework
• Making Your Opening Line a “Grabber”
• Delivering the Main Body of Your Speech
• Finishing Well

• Dealing with Conflict
• Attitudes towards Conflict Management
• Modes of Conflict Management
• Communication as a Contributor to Conflict
• Promote the Orderly Resolution of Conflict
• Power
• Conflict Management Techniques
• Tools of Conflict Analysis
• Inter-group Conflict
• Strategies for Resolving Conflict
• Mediation
• Conflict Resolution Continuum
• Pre-conditions for Effective Mediation
• Functions of the Mediator
• The Mediation Process
• The Role of Policies and Procedures in Preventing or Resolving Disputes
• The Role of the Labour Relations Act in Preventing or Resolving Disputes

13. Being Influential and Persuasive

• Basic Human Motivators
Love and Belonging
• The Tactics of Persuasion
• Persuasive Conversation Model
• Asking for Exactly What You Want
Part 4: Dealing with Differences in Communication

14. Embracing Differences in Culture

• Differences That Cause Communication Breakdowns
• How to Approach Cross-Cultural Communication
• What’s in It for You?
• Expanding Your Personal Borders

We can customise this course to meet the requirements of your organisation and deliver it at your location and/or online.

Book Now.


Complete the short form below and one of our advisors will be in touch to tell you how your staff can have access to all of our courses for a low monthly fee.

About Crinet Systems

Crinet Systems offers a diverse selection of courses from leading SETAs and accredited institutions from South Africa. These are delivered one step at a time, and are accessible on mobile, tablet and desktop, so you can fit learning around your life.

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